IT Service Status

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Signals the status of an IT Service.

ID: it-service-status
Suite: Service Management
Parent: Doctypes for Service Management
Documentation Type: Q1 - Process
Categories: / Services / Organization

The status is used to categorize a service. This status is not a lifecycle phase, which is documented separately.

Note that the status of a service may be different from configuration items. Configuration items may have a different set of statuses. If this is not the case in your context, consider to replace configuration item status or use delegate documents for overlapping statuses.

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