Log in
Skip to sidebar
Skip to main content
Linked Applications
Loading…
Wiki
Spaces
Hit enter to search
Help
Online Help
Keyboard Shortcuts
Feed Builder
What’s new
Available Gadgets
About Confluence
Log in
PDACX
Pages
Blog
Space shortcuts
All Features
All Categories
All Resources
All Release Notes
All Generic Documents
All Components
All Sections
All Tags
All Properties
App Index
Doctype Index
All Document Modules
Bookmarklet Index
All Special Pages Index
Document Section Index
Release Note Index
All Partition Homepages Index
Topic Index
Property Index
Module Index
Parameter Index
Space Property Index
Macro Index
Doctype Property Index
Space Index Index
Script Type Index
Script Index
Property Type Index
Document Property Type Index
Document Property Index
Data Type Type Index
Data Type Index
App Tool Index
All projectdoc Blank Documents
Property Index (2)
Page tree
Browse pages
Configure
Space tools
View Page
A
t
tachments (4)
Page History
Page Information
View in Hierarchy
View Source
Export to PDF
Export to Word
Export to PDF
Pages
…
Temporary homepage f3ed1972-59ee-45a0-96c9-03558c6925a8
projectdoc Toolbox
Doctypes
Doctypes for Service Management
Page Information
Title:
Doctypes for Service Management
Author:
Robert Reiner
06. Jan 2015
Last Changed by:
Robert Reiner
28. Oct 2020
Tiny Link:
(useful for email)
https://www.smartics.eu/confluence/x/ZIRBE
Export As:
Word
·
PDF
Incoming Links
PDACX (125)
Page:
Access Information Type
Page:
Process Impact Type
Page:
Doctypes for Objectives and Key Results
Page:
projectdoc Toolbox 4.9 Release Notes
Page:
Configuration Item Status
Page:
projectdoc Toolbox 4.7 Release Notes
Page:
Dataset Type
Page:
projectdoc Toolbox 6.2.8 Release Notes
Page:
projectdoc Toolbox 4.3 Release Notes
Page:
projectdoc Toolbox 6.1.0 Release Notes
Page:
Service Level Agreement
Page:
projectdoc Toolbox 6.2.0 Release Notes
Page:
Service Level Requirement
Page:
projectdoc Toolbox 4.4 Release Notes
Page:
projectdoc Toolbox 5.1.5 Release Notes
Page:
projectdoc Toolbox 6.2.4 Release Notes
Page:
Change Type
Page:
projectdoc Toolbox 4.0 Release Notes
Page:
projectdoc Toolbox 4.13.2 Release Notes
Page:
Deployment Type
Page:
projectdoc Toolbox 4.5 Release Notes
Page:
projectdoc Toolbox 5.0.15 Release Notes
Page:
projectdoc Toolbox 5.0.14 Release Notes
Page:
IT Service
Page:
projectdoc Toolbox 4.11 Release Notes
Page:
IT Asset
Page:
Lifecycle Phase
Page:
projectdoc Toolbox 6.0.5 Release Notes
Page:
Change Severity
Page:
IT System
Page:
projectdoc Toolbox 4.14.0 Release Notes
Page:
projectdoc Toolbox 6.2.10 Release Notes
Page:
Impact Mapping
Page:
Release Type
Page:
Configuration Item Type
Page:
IT Process Type
Page:
projectdoc Toolbox 6.2.12 Release Notes
Page:
projectdoc Toolbox 6.2.3 Release Notes
Page:
projectdoc Toolbox 4.10 Release Notes
Page:
Work Instruction
Page:
projectdoc Toolbox 6.0.4 Release Notes
Page:
Configuration Item
Page:
projectdoc Toolbox 4.14.1 Release Notes
Page:
Service Level Agreement Type
Page:
Access Information
Page:
Service Announcement
Page:
projectdoc Toolbox 6.2.1 Release Notes
Page:
Deployment Record Type
Page:
projectdoc Toolbox 6.2.7 Release Notes
Page:
Lean
Page:
projectdoc Toolbox 5.0.16 Release Notes
Page:
projectdoc Toolbox 5.0.17 Release Notes
Page:
Change Theme
Page:
projectdoc Toolbox 5.0 Release Notes
Page:
IT System Type
Page:
IT Process
Page:
projectdoc Toolbox 6.2.5 Release Notes
Page:
/ System
Page:
projectdoc Toolbox 4.1 Release Notes
Page:
projectdoc Toolbox 4.12 Release Notes
Page:
projectdoc Toolbox 6.2.9 Release Notes
Page:
IT Activity
Page:
Change Status
Page:
Trigger
Page:
Application Type
Page:
Service Announcement Type
Page:
projectdoc Toolbox 4.12.1 Release Notes
Page:
projectdoc Toolbox 4.2 Release Notes
Page:
Work Instruction Type
Page:
IT Asset Type
Page:
Service Level Requirement Type
Page:
projectdoc Toolbox 4.13 Release Notes
Page:
Support Browsing
Page:
projectdoc Toolbox 3.1 Release Notes
Page:
projectdoc Toolbox 4.9.1 Release Notes
Page:
IT Procedure Type
Page:
projectdoc Toolbox 5.1.0 Release Notes
Page:
Doctypes for Conversation, Feedback, Recognition
Page:
Application
Page:
projectdoc Toolbox 6.0 Release Notes
Page:
Release
Page:
IT Service Classification
Page:
projectdoc Toolbox 5.0.13 Release Notes
Page:
Doctypes for Business Strategy
Page:
Process Impact
Page:
projectdoc Toolbox 4.8 Release Notes
Page:
projectdoc Toolbox 6.2.11 Release Notes
Page:
Location Type
Page:
projectdoc Toolbox 6.2.2 Release Notes
Page:
projectdoc Toolbox 4.6 Release Notes
Page:
projectdoc Toolbox 4.12.2 Release Notes
Page:
Graph Extension
Page:
Service Level
Page:
IT Service Classification Type
Page:
IT Service Status
Home page:
projectdoc Toolbox
Page:
projectdoc Toolbox 4.13.6 Release Notes
Page:
projectdoc Toolbox 5.1.6 Release Notes
Page:
projectdoc Toolbox 5.0.12 Release Notes
Page:
Category Trees
Page:
IT Service Type
Page:
IT Function
Page:
Deployment Record
Page:
Process Outcome
Page:
IT Activity Type
Page:
Location
Page:
Service Level Type
Page:
projectdoc Toolbox 5.1.2 Release Notes
Page:
projectdoc Toolbox 4.13.3 Release Notes
Page:
Checklist
Page:
projectdoc Toolbox 5.1.1 Release Notes
Page:
projectdoc Toolbox 4.11.1 Release Notes
Page:
IT Procedure
Page:
Process Outcome Type
Page:
projectdoc Toolbox 4.13.4 Release Notes
Page:
IT Function Type
Page:
Lifecycle
Page:
projectdoc Toolbox 4.13.5 Release Notes
Page:
projectdoc Toolbox 4.7.2 Release Notes
Page:
Deployment
Page:
Trigger Type
Page:
Change
Page:
Doctypes for Teamwork
Page:
Dataset
Page:
projectdoc Toolbox 4.11.2 Release Notes
Hierarchy
Parent Page
Page:
Doctypes
Children (57)
Page:
Access Information
Page:
Access Information Type
Page:
Application
Page:
Application Type
Page:
Change
Page:
Change Severity
Page:
Change Status
Page:
Change Theme
Page:
Change Type
Page:
Configuration Item
Show all...
Page:
Configuration Item Status
Page:
Configuration Item Type
Page:
Dataset
Page:
Dataset Type
Page:
Deployment
Page:
Deployment Record
Page:
Deployment Record Type
Page:
Deployment Type
Page:
IT Activity
Page:
IT Activity Type
Page:
IT Asset
Page:
IT Asset Type
Page:
IT Function
Page:
IT Function Type
Page:
IT Procedure
Page:
IT Procedure Type
Page:
IT Process
Page:
IT Process Type
Page:
IT Service
Page:
IT Service Classification
Page:
IT Service Classification Type
Page:
IT Service Status
Page:
IT Service Type
Page:
IT System
Page:
IT System Type
Page:
Lifecycle
Page:
Lifecycle Phase
Page:
Location
Page:
Location Type
Page:
Process Impact
Page:
Process Impact Type
Page:
Process Outcome
Page:
Process Outcome Type
Page:
Release
Page:
Release Type
Page:
Service Announcement
Page:
Service Announcement Type
Page:
Service Level
Page:
Service Level Agreement
Page:
Service Level Agreement Type
Page:
Service Level Requirement
Page:
Service Level Requirement Type
Page:
Service Level Type
Page:
Trigger
Page:
Trigger Type
Page:
Work Instruction
Page:
Work Instruction Type
Hide...
Labels
Global Labels (3)
projectdoc
topic
itsm
Recent Changes
Time
Editor
28. Oct 2020 12:57
Robert Reiner
View Page History
Outgoing Links
External Links (8)
https://www.atlassian.com/software/confluence
https://en.wikipedia.org/wiki/ITIL
https://www.smartics.eu/jira/projects/SERVICES
https://marketplace.atlassian.com/1212629
https://marketplace.atlassian.com/1220262
https://marketplace.atlassian.com/plugins/de.smartics.atlas…
https://bitbucket.org/smartics/smartics-doctype-model-servi…
https://marketplace.atlassian.com/1212810
Doctypes Maven Plugin (1)
Home page:
Doctype Maven Plugin
PDACX (13)
Page:
Information Systems Extension
Page:
Doctypes Overview
Page:
Macros
Page:
Doctype Add-on Sources
Page:
Doctypes for Business Strategy
Page:
Role
Page:
Stakeholder
Page:
Doctypes
Page:
Core Doctypes
Page:
Doctypes for Service Management
Page:
Web API Extension
Page:
Tour
Page:
Confluence as the Information Hub
Blog (1)
Blog:
ITSM and Business Strategy Doctypes
projectdoc for Atlassian Confluence (3)
Page:
Document Type
Home page:
The projectdoc Toolbox for Atlassian Confluence
Page:
Service Management Documentation
Overview
Content Tools
{"serverDuration": 1285, "requestCorrelationId": "a9d087ae1f62051b"}