Products used by customers intend to make a change. This change is called outcome.
Properties
The document type outcome provides the following properties:
Type
Specify the type of the outcome to organize them.
Use the outcome type to define types of outcomes.
Owner
List the stakeholders responsible for the outcome.
Automatically lists the users of the parent document.
User
List users who benefit from this outcome.
Automatically lists the users of the parent document.
Sections
Description
In case the short description is not enough, the description section provides room for more detailed information about the outcome.
Why?
Describe why this outcome is useful for your business. State the problem to be solved.
Who?
Describe who is involved in the outcome. List the stakeholders that will support the outcome. There may be stakeholders who will work against it. Also specify the stakeholders taking advantage or taking disadvantage even if they do not have power to influence the outcome.
How?
Describe how the outcome will be pursued.
What?
Describe the (high-level) deliverables (aka output) required to achieve the outcome.
Outputs
List of outputs related to this outcome.
Child documents of the output type are automatically listed.
Subordinate Outcomes
In case you need to document a complex outcome by breaking it into its parts. Add outcome documents as children to this document.
Notes
These are internal notes that are usually not exported and only visible to team members with write access.
But this is not a safe place to store sensible information. It is just a convenience for the reader to not be bothered with notes stored here for the authors for later use. The security level is about suppressing the representation by a CSS style. Therefore consider this as a convenience for the reader, not as a security tool.
References
For a document the references section contains pointers to resources that prove the statements of the document.
Often these proofs are not easily distinguishable from further information. In this case you may want to skip the reference section in favour for the resource list.
Resources
The resources section provides references to further information to the topic of the document.
This may be information on the internet provided by the resource or information in the team's information systems. Anything the reader of the resource might want to know, may be listed here.
